Guided by the Group’s “AI + Manufacturing” strategy and global business layout, Vziman Electric Power Technology Co., Ltd. takes root in its own development reality, actively integrates into the new development pattern of “dual circulation”, and takes the dual drive of domestic and international markets as the direction to actively promote the innovative application and implementation of artificial intelligence technology.
To address pain points in market expansion such as high product training costs and low customer communication efficiency, the company has successfully launched ZSB Digital Human, an AI agent integrating “product consultation + real-time translation” based on the Vziman platform. This marks not only a key breakthrough in the company’s digital transformation, but also an important practice of empowering global business development through technological innovation.
With the customized IP image of “Xijia Bus Zai”, ZSB Digital Human takes the Large Language Model (LLM) as its core intelligent center, and deeply integrates cutting-edge AI technologies including Automatic Speech Recognition (ASR), Knowledge Graph (KG), and Real-Time Communication (RTC). The system provides three core functional values:
- Intelligent Interactive Response: It accurately interprets user inquiries through the large-model intention reasoning engine and achieves second-level precise replies based on Vziman’s exclusive product knowledge base.
- Cost Reduction and Efficiency Improvement: The dedicated product knowledge system saves product training costs and time for the sales team and responds quickly to customer needs.
- Global Support: Integrated with Chinese and English bilingual functions, it effectively removes language barriers in cross-border customer communication and improves the efficiency of cross-language business exchanges.
ZSB Digital Human is currently applicable to exhibition hall scenarios and is intuitively displayed through interactive large screens, providing customers with an immersive product consultation experience. In the future, Vziman will focus on promoting the mobile application of ZSB Digital Human, continuously expand its knowledge base, and gradually build a multilingual service matrix covering Southeast Asia, Europe, the Middle East and other regions. It will fully meet the cross-scenario and cross-language needs of instant product consultation and business communication at home and abroad, supporting the company’s business expansion in the global market.